Data protection
Privacy policy
How HIDROING-DK Sh.p.k collects, uses, discloses and protects personal data — in alignment with Law No. 06/L-082 of the Republic of Kosovo and the EU General Data Protection Regulation (Regulation (EU) 2016/679).
Controller
HIDROING-DK Sh.p.k
Framework
Law 06/L-082 · GDPR
Last updated
23 June 2026
01
Overview
HIDROING-DK Sh.p.k (“HIDROING-DK”, “we”, “us”) respects the privacy of every visitor to this website and of every institution, partner and individual with whom we correspond. This policy explains what personal data we process, on what legal basis, for how long, with whom it may be shared, and the rights available to you.
This website is an informational presence for an engineering and consulting practice. It does not sell products, operate user accounts, or run advertising or behavioural-tracking technologies. The processing described here is limited to what is necessary to operate the site and to respond to enquiries.
02
Data controller
The controller responsible for the processing of personal data on this website is:
Entity
HIDROING-DK Sh.p.k
Address
Rr. Lord Bajron Bll.1 / Lok.1, 10000 Prishtinë, Republic of Kosovo
Address
info@hidroing-dk.com
Telephone
+383 49 276 734
For any data-protection enquiry, please write to info@hidroing-dk.com with the subject line “Data protection”.
03
Data we collect
a. Enquiries and correspondence
When you contact us through the enquiry form or by e-mail, we process the data you provide — typically your name, organisation, e-mail address, telephone number and the content of your message — in order to handle and respond to your enquiry. Providing this information is voluntary; without it, however, we may be unable to respond.
b. Server log files
When you access this website, the hosting infrastructure automatically records technical information transmitted by your browser. This may include the requesting IP address, date and time of the request, the page or file requested, the referring page, and the browser type and operating system. This data is processed to deliver the website securely and reliably and to diagnose technical faults.
c. Cookies and similar technologies
This website keeps the use of cookies to a minimum. Details of any cookies set, their purpose and duration, and how to manage them, are described in our Cookie Policy.
04
Purposes & legal bases
We process personal data only where a valid legal basis applies. Depending on the situation, that basis is one of the following (Article 6(1) GDPR and the corresponding provisions of Law No. 06/L-082):
- Consent — where you have given clear, affirmative agreement to a specific processing, for example by submitting an enquiry. Consent may be withdrawn at any time with effect for the future.
- Performance of a contract or pre-contractual steps — where processing is necessary to discuss, prepare or perform a consultancy engagement requested by you.
- Legitimate interests — where processing is necessary for the secure operation of the website, the prevention of misuse, and ordinary business communication, balanced against your rights and freedoms.
- Legal obligation — where we are required to process or retain data to comply with applicable law.
05
Hosting & server logs
This website is operated on infrastructure provided by a hosting service provider acting as our processor. The provider processes the server log files described above strictly on our instructions and for the purpose of delivering and securing the website.
www.siteground.com
06
Third-party services
To render typography and styling, this website currently loads resources from third-party content-delivery networks (Google Fonts and a CSS framework CDN). When your browser requests these resources, your IP address is necessarily transmitted to the relevant provider, which may be located outside the Republic of Kosovo and the European Economic Area.
We do not use advertising networks, social-media tracking pixels, or behavioural-analytics profiling on this website.
07
Retention
We retain personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable law. Enquiry correspondence is kept for the period needed to handle the matter and any resulting business relationship, after which it is deleted or anonymised. Server log files are retained for a short period for security and diagnostic purposes and are then deleted or aggregated.
08
Sharing & international transfers
We do not sell personal data. We disclose personal data only where necessary: to processors who support the operation of this website under contract; to professional advisers; to public authorities where required by law; and, in the context of a consultancy engagement, to partners or financing institutions where you have asked us to or where the engagement requires it.
Where personal data is transferred outside the Republic of Kosovo or the European Economic Area — for example through the third-party resources described above — we take steps to ensure an adequate level of protection through appropriate safeguards recognised under applicable law.
09
Your rights
Subject to the conditions of applicable law, you have the right to:
- request access to the personal data we hold about you;
- request rectification of inaccurate or incomplete data;
- request erasure of your data where there is no overriding legal ground to retain it;
- request restriction of processing in certain circumstances;
- object to processing based on legitimate interests;
- receive your data in a portable format (data portability), where applicable;
- withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please write to info@hidroing-dk.com. You also have the right to lodge a complaint with the supervisory authority — the Information and Privacy Agency of the Republic of Kosovo (Agjencia për Informim dhe Privatësi).
10
Data security
We apply appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Transmission of this website is secured in transit. No method of transmission or storage is entirely secure, however, and we cannot guarantee absolute security.
11
Children
This website is directed at institutional and professional audiences and is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we may delete it.
12
Changes & contact
We may update this policy from time to time to reflect changes in our practices or in applicable law. The date of the most recent revision is shown at the top of this page. We encourage you to review this policy periodically.
For any question about this policy or about the processing of your personal data, please write to info@hidroing-dk.com. See also our Cookie Policy and Imprint.